Features and Comparisons

How to Effectively Train A New Employee?

Just a few decades ago, employees stayed in their company for the long term and sometimes even their entire lives. Traditional new employee onboarding and training processes were often limited to a brief company presentation and perhaps a speech from the manager. Training processes were usually followed by a multitude of forms and documents. It does not sound motivating, does it?

Today's workers are often looking for more than just a job. Employees are increasingly moving from one company to another, working freelance, accepting short-term contracts, and even mini-careers until they find a suitable position.

Thus, it becomes increasingly difficult for companies to manage new hires' compliance with the organization using old principles.

Companies need a well-designed training plan for new hires' integration into the organizational system and culture, even if they are experienced professionals.

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The role of effective training in the integration of a new employee into the organization

Integration is the mechanism by which new employees acquire the knowledge, skills, and behaviors necessary to become productive members of the organization. Therefore, the welcoming process and integration of new employees are imperative for all commercial enterprises.

Managers need effective tools to transmit the necessary information at the beginning to engage new employees and develop a sense of belonging to the organization.

Why is it important to train new employees?

Training is a crucial tool used to not only enhance new employees’ performance but also to support them in being more productive, efficient, happy, motivated, and innovative at work.

New hires' impressions of the work environment, authority figures, and colleagues are forming very early; the quality of the employer-employee relationship depends on it. In addition, these impressions will influence the work climate, the attitudes and behaviors of employees, and the decision to remain in the organization.

Implementing a reception and integration strategy generally significantly impacts the duration of employment, new hires' integration into the company, and employees' adherence to the organization's mission.

It is, therefore, essential to provide new employees with a well-designed training process about the organization's culture, values, philosophy, and expectations at the time of hiring. Good training practices mean an autonomous system in the organization to develop employees' use of theoretical and practical knowledge properly.

A well-constructed new hires’ training plan guarantees greater autonomy, pursues social integration, and helps the employee find answers to his questions. So the new employees demonstrate all the support the company offers them to facilitate the adaptation process.

What to include in an effective training plan for a new employee

There is no single consensus, and the points vary between organizations and their end goals. However, the main purpose of all training processes is integration, and successful training starts from day 1 in the company.

A new employee training plan can span several weeks or months, depending on the position and the organization. However, the adaptation period should last three months (the period of the integration process).

Minimum 90 days integration process for new employees to get used to the position, mentally prepare them for their responsibilities, feel valued and supported, and gain the knowledge and skills to succeed. An extended onboarding period can also reduce the time it takes to become productive and increase an organization's return on employee investment.

Customer satisfaction will also improve with more knowledgeable and productive staff. This is because all companies rely on their employees to carry most of the workload, from product design to customer service.

Employees' skills contribute to all aspects of the business. By developing employees' skills starting from the very first days, they will take the company's product or service to the next level, and it will be possible to retain and attract customers.

How to train new employees effectively?

  • Decide the training method which is suitable for your organization.

  • Produce customized and compatible training content.

  • Start training from the hiring process.

  • Choose the training coordinator for new employees.

  • Remember that the training is an ongoing process.

Let's look attentively at the steps of the efficient training process:

Step 1: Decide the training method which is suitable for your organization.

The content of a new employee onboarding plan is flexible but can generally be divided into two main parts: holistic training and specific training for a specific position.

In holistic training for all new employees, it is possible to include modules on company culture and mission, high management team, important rules, regulations, etc. Training for a specific role can be basic training on basic processes and workflows for a specific position.

The key point here is to define which one and what amount of courses will be provided for which kind of positions. Sometimes it can be time-consuming and expensive to onboard and train every new employee face-to-face. This is especially a challenge for large organizations with a high turnover rate. Therefore many organizations and enterprises design their training process, or at least a part of it, online.

E-Learning is an advantageous and cost-effective way of training. On-demand availability to view at any time, reusability, affordability, and customizability make e-Learning a sustainable training and development option. It is thus possible to create several versions according to the different positions in the organization.

Involving task-oriented training methods in your process is another option to design your organization's training path to make every new employee reach a specific standard of qualification.

Step 2: Produce customized and compatible training content.

A brief overview of the company is a must-have for training content for new hires. Transmitting the mission and main details about the organization helps to develop a sense of belonging to the company for new hires.

Also, a description of the new employee’s role and the other roles in the team should be clarified. Using a welcoming video in your online training content makes it possible to explain all details with a reusable tool for all new hires.

Introduction to the organization contents such as the company's history, mission, core values, provided services or products, and main competitors in the same market are other crucial contents for a successful training process.

Contents should be diversified with specific courses according to new hires' positions and involving the team's workflow. And finally, for compliance with the rules and norms in the company, anti-harassment, security, and progressive disciplinary processes should be clarified in the training contents.

Also, identifying key employees in the team and what their job entails is a useful tool for determining the training content about daily tasks and workflows. Advice from current team members is helpful to avoid overlooking important aspects as they have experienced similar training processes firsthand.

Step 3: Start training from the hiring process.

A successful training process starts when the recruitment processes finish. Here are some pre-steps to help new hires start their journey in the company positively:

  • Send: Send all pre-hire documents electronically before their first day at work. Examples include legal and contract documents, employee handbooks, first-day parking passes, dress code, and any additional information the employee should review.

  • Plan: Plan what will happen and what to expect in the first weeks and beyond – this can include a quarterly and annual roadmap for new hires.

  • Prepare: Prepare the workspace, tools, and other essential resources for the new employee in advance. Arriving on the first day and having your laptop, cell phone, and desk ready to go will create a positive first impression. Even if a new hire is a contractor or using a shared office, this will make them feel welcome and productive.

  • Inform: It is important to prepare the existing team as well. Inform the crew of the name, role, and other essential details of the newly hired employee. If the team members know that you'll be making the rounds to introduce them to new hires, they'll be more likely to take the time to be friendly and welcoming.

  • Meet: Schedule meetings with important contacts. Meeting people who will be the key to the new employee's professional success paves the way for future communication, including managers, current team members, and colleagues from other departments.

Step 4: Choose the training coordinator for new employees.

A great employee training program ensures new hires are warmly welcomed and given the knowledge they need to become productive. In addition, employees who receive proper training feel more motivated and competent.

The onboarding process is a joint effort between human resources, IT, finance, and the new employee's department. It is important to decide which employee will be responsible for newly hired employees' training and development process.

Most of the time, the hiring manager will be the one who coordinates the process. Perculus provides an enterprise reporting tool to get all the data the coordinator needs to keep tracking the training process of new employees.

Assisting the new team member to understand the team culture is also another crucial mission of the coordinator of the hiring manager. Training at the team level is a helpful way to assist new hires in understanding the following important subjects, such as the team's workflow, hierarchy in the team, and assessment metrics to monitor team members' productivity.

Step 5: Remember that the training is an ongoing process.

As training is an ongoing process for new employee integration, keep in mind that transforming new hires into exceptional team members takes time. However, with a well-designed training program, all of that work will be considerably simpler, and new hires will start to produce effective outcomes quickly.

Being a highly available integration coach is useful to make them feel comfortable coming to you or the supervisor on the team.

Also, emailing periodically and providing regular feedback about their progress and outcomes, providing them with any resources they need, makes the integration an easy experience for both new employees and the team. Regular feedback prevents employees from continuing to make the same mistakes over and over.

Scheduling regular review meetings are a great way to show a new employee's progress. With the help of in-person meetings, it will be possible to reciprocally comprehend new hires' development and beneficiaries of the applied training process.

Successful teams rely on communication and collaboration. Build small crews for case studies, specific projects, or brainstormings to nurture the working culture for co-development.

Pairing new hires with a mentor and co-deciding the milestones of the training process along the training process are also helpful ways to ease the integration of new hires into the company.

What to avoid in a new hire training program

Building a productive workforce is a daunting task for many companies. Here are some mistakes to avoid while training a new employee:

  • Avoid favoritism, as it is important to show an equal amount of attention as possible to current team members in order to manage the social environment in the office.

  • Slow down and take it easy because overloading a lot of new information may affect the learning process negatively.

  • Listen to your new employee and make sure they have space to ask questions and give feedback about their process.

  • Don't underestimate the relationship between current members of the team and newly hired employees; a healthy working environment is one of the essentials for successful teams.

What do Perculus features offer to train new employees effectively?

Training tools containing text, videos, images, attachments, games, and audio files are great options, as each person’s learning journey is different from another. By using assessment methods, it also will be possible to get information about the skill level of new hires. Course flow feature of Perculus is a great option to get all these tools together. Create the course flow by using pre-existing materials.

With Perculus’ learning solutions for professionals, add fun and collaboration to your training content with insightful games and activities. Assess your students in the most fun way possible instead of using traditional question-and-answer methods of assessment.

Perculus provides the option to evaluate your employees with fun and interactive activities like Reach-for-the-Top quizzes, debates, etc. Session recording options of Perculus, it is possible to save time and resources by reusing your training content.

Also Perculus’ video conferencing features, it is possible to share up to 50 cameras in a single session or use HD-quality in-person training or live events where new employees can meet managers and other colleagues.

With Perculus, let the training process be a remarkable experience for new hires of your company.